Our service options

Our options to help you thrive.

Our service to you begins right here and now by giving your the information you need and are looking for.  So let’s start at the very beginning. If in the end we haven’t succeeded, contact us.


What you won’t need, and will need, to be served by us

You WON’T need to pay us anything. All of our services are free to you, thanks to the financial support we receive from many caring people.

You WON’T need to show us a health card or other ID. You will need to fill out a simple form the first time we see you.

  • One exception to this is our Pathways to Education program. For that you must live in one of the eligible buildings in the Eglinton East-Markham-Kingston Road area of Scarborough Village. To see the list of buildings click HEREFurthermore, upon registering, you will have to show us proof that you live in one of those buildings.
  • The other exception is our Tyler McGill Music Scholarship ProgramFor this you will have to fill out an application form and provide a letter of reference.

Finally, you WILL need to go to one of our locations in Scarborough. Be sure to check below and the webpage for the service you’re after for the correct location. If after doing that you’re still unsure, call us.

Also, all of our locations are near TTC stops. In the case of some services, we will provide youth with a bus token to use following a visit with us.


What you can expect once inside any of our locations

You will be respected, whatever your race, culture, ethnicity, language, gender identity, sexual orientation, religion or income. We value diversity at YouthLink. For example, we make sure our staff, volunteers and Board of Directors represent a broad cross-section of our community.

You can talk to any one of our staff openly and without fear. We will listen carefully and will not judge you for what you have to say. We want to hear what is on your mind.

Our site is barrier free so you can move easily through our spaces.


Here’s generally what happens during your time with staff

Whatever brings you into contact with our staff, here is generally how any of our employees will interact with you.

(S)he will inform you of what you can expect from YouthLink every step of the way that you take with us.

(S)he’ll ask you to participate in the planning and decision making about any steps that affect you.

Whatever your reason for coming to see us, (s)he’ll focus on your strengths and how to build them. This approach will get you through the tough spots in your life. You’ll get the opportunity to really explore your potential. Making choices that you see as right for your future will be easier to make too.

(S)he’ll want you to tell us how to serve you well. Once we know that, we’ll all do our best to meet your needs because we know each person has unique experience and circumstances. We try to be as flexible and responsive as our resources and policies allow.

If you require a service that we don’t offer, (s)he’ll refer you to a partner organization or professional that does. (s)he’ll also help you connect with them so you can continue on your journey with as little interuption as possible.

At any time, you can use our complaints procedure if you have any concerns about our services or our staff.


Build on your strengths. Build for the future.   


Service options for youth


What’s Up Walk-In counselling clinic

For youth up to age 21 and for parents, guardians and caregivers of youth who are seeking immediate support for whatever is on their mind. Available at our 636 Kennedy Road location during special weekday hours > Read more


Ongoing counselling service

For youth 12-21 years of age seeking to explore and manage difficult issues. Available at our 636 Kennedy Road location by weekday appointment. >Read more


Youth Advocating Anti-Homophobia Awareness (YAAHA) group

YAAHA was created by LGBTQ2 youth for LGBTQ2 youth,  13 to 24, who identify along gender or sexual diversity spectrums and seek an inclusive, affirming drop-in group.

For more information contact Melodie at yaahayouth@hotmail.com.

In the meantime, if you would like some LGBTQ2 resources >  let us connect you!


Pathways to Education – Scarborough Village program

For high school  students living in specific Scarborough Village apartment buildings, seeking help for completing high school successfully and continuing on to college or university. Available at our 3545 Kingston Road site. The program runs for the entire period of each enrollee’s high school years. > Read more


Tyler McGill Music Scholarship Program

For youth 12 to 24 seeking introductory music lessons and performance experiences. Available at our  747 Warden Avenue location on Saturdays from 11am to 2pm through the school year.>Read more


Youth co-op housing program

For youth 16-18 who are need supportive, safe, affordable housing while gaining life skills for independent living from an in-home mentor. Available at confidential locations in Scarborough and East Toronto on referral from a youth-serving professional or agency or by direct application to YouthLink. >Read more


Youth residential treatment home and program

For young women,  14 to 18, who identify with their birth sex as well as for young people who are gender independent, fluid or trans-identified and identify as female. Residents receive intensive live-in support away from their family, foster family or group home, in order to establish wellness and develop life-skills through training. Up to 12 youth can be housed at one time. Available at a confidential location in Scarborough on referral from the Centralized Access For Residential Services (CARS).  Residency can be for up to 4 years depending on the age at admission, to age 18. > Read more


Coming in 2018: Transitional home in Scarborough for youth who are homeless

Check back here for details in Spring, 2018.


Service options for parenting and family support


What’s Up Walk-In counseling clinic

For parents, guardians and caregivers of youth who are seeking immediate support for whatever is on their mind. Available at our 636 Kennedy Road location during special weekday hours > Read more


Positive Parenting Program (Triple P)

Join this program to build your understanding and skills for supporting your youth’s development. You’ll gain the necessary knowhow to create and maintain a healthy home life. You will gain information for connecting with other community services. You’ll also meet other parents facing situations like yours. > Read more


Wraparound program

If your family has many needs, this program will put you charge of your lives. You’ll work with our staff on a plan to help you achieve your goals. To qualify you must be referred through child welfare services. > Read more


Support services to families of youth who have an intellectually disability

If you are the parent or caregiver of a youth with an intellectual disability, and looking for individual as well as group support, this is the YouthLink service for you. Our Family Support Workers can help you link to the right community services. They’ll also involve you in the monthly parent support groups they lead. > Read more


Service options in our community


Youth Outreach Worker program

For youth who are struggling with issues and seeking help out in the community  (not at our locations) to overcome barriers that they may face with education, employment, housing or the courts.  Our youth workers connect individually with you, listen to your concerns and hopes for the future. With your agreement they will connect you to services or programs that can help them to achieve your goals.


Services in Scarborough schools

Specialized groups for students whose social behaviour is interfering with their academic success.  Groups address self-esteem, positive social skills and anger management…> Read more


Scarborough community services

Read more