Help for parents

Are you a family member, guardian or caregiver seeking help for your youth or a relative?
If so, think about asking us for this. As experienced professionals, we have helped countless young people deal with a variety of issues: grief and death, family conflict, separation and divorce, school issue), substance misuse, anxiety, depression, eating disorders, gender and sexuality issues, self-harm and suicidal behavior, physical and/or sexual abuse and family violence.
This list is by no represents all the issues we have seen and worked on. That’s because YouthLink is over 100 years old. You can rest easy knowing that if you are concerned about a young person’s safety or mental health, we are here for you.
For one, we can advise you on important services that are out there. Then, if YouthLink offers anyone that fits best, we can refer you or your youth to our co-workers. If another organization has to be involved because we don’t offer the service, we can provide the contact information. In either case, we can also provide ongoing review and follow-up.
So if you are concerned about a young person’s safety or mental health, keep reading about our services and our organization on this site!

Step 2: Initial Help

As a next step, consider attending our ‘”What’s Up?” Walk In’ counseling clinic. Parents, family members, and caregivers often find it helpful to come in on their own without their youth. For more on our this service, click here. 
Or call us for more information.
However you choose to be in touch with us, please do it at your earliest convenience. It can take time to enter into programs, and the demand for many is high.

Due to the current COVID-19 pandemic, our What’s Up Walk-In services are now being offered online through video-conferencing. We know this is a stressful time for everyone, and we want you to be able to continue to access our counsellors and clinicians in a safe and secure way so we are now offering you online video-conferencing counselling and support.


Our E-Counselling What’s Up Walk-In service will be open Monday – Friday until further notice. If you would be interested in booking one of our daily video-conferencing appointments for a counselling or support session with a clinician, call 416-967-1773 extension 222 and you will be connected to our Intake department. E-Counselling and support is also available for many of our other programs. Intake staff can provide you with more information if you are interested.


Although many of our staff are temporarily working off-site, all of our housing and residential programs continue to operate as usual.