Director, Housing & Community – Job Posting 1246

YouthLink believes in the potential of every youth. We are dedicated to providing them with the support, guidance and opportunities they need to make positive life choices. We provide youth with brief and ongoing counselling, in-home wraparound support, shelter, housing, educational support, and safe drop-in spaces.  YouthLink works towards equitable outcomes for youth in our community and, as such, is committed to equity-based hiring practices. 

YouthLink Benefits are Top of Class!

Competitive pay

Health & dental coverage for you and your family with 100% premium cost paid by employer.

Annual vacation with pay at 1.66 working days for each calendar month to a maximum of 20 working days per year.

5 ‘authorized absence’ days for family illness or emergency circumstances that prohibit employees from reporting to work.

3 paid agency days every calendar year after 3 calendar months’ service.

Maternity / parental /adoption leave top-up payments (to top-up Canadian government unemployment benefit payments).

100% premium cost for long-term disability coverage paid by employee.

Eligibility to participate in pension plan after 2 years of continuous service with generous matching contribution from employer.

Director, Housing & Community

(Permanent Full-time, 35 hours per week)

The Director of Housing and Community Services, in collaboration with the senior leadership team, is responsible for setting the strategic direction for YouthLink’s Housing and Community Programs portfolio.  Reporting to the CEO, and as part of the senior leadership team, this role provides executive leadership to YouthLink in service of the mission.  This includes actively setting the tone for the culture of the organization and centering YouthLink values and approach in all decision making.  Based in Scarborough, this position must be deeply competent in, and committed to, promoting equity and Black excellence in everything YouthLink does.

As an executive leader at YouthLink, this position requires the highest level of character and strong judgement to navigate complex organizational situations. 

Highlights of Your Role

Strategic Planning and Implementation:

In partnership with the Directors table, builds effective strategies to fulfill the mission and manages all aspects of successful implementation.   Conducts regular environmental scans to assess community need, effectiveness of service delivery on the ground, emerging issues, and partnership opportunities.

Thought Leadership

Remains abreast of latest practice and emerging trends in program and service delivery.  Embraces research and innovation, and shares learnings from YouthLink to advance sector-wide understanding of the issues and effective interventions.

Program and Service Development

Works in collaboration with managers, fellow Directors, and outside partners to oversee the development and delivery of exceptional, collaborative, evidence-based or innovative program and service delivery to the community.

Risk Assessment and Regulatory Compliance:

Continually manages organizational risk and opportunities; develops and implements risk mitigation plans.  Ensures full compliance with accreditation and all regulatory standards.

Policy and System Development:

Ensures strong policy, guidelines and supporting documentation and processes are in place to support the delivery of exceptional programming.

Equity, Diversity and Belonging:

Proactively and enthusiastically stays updated on best practices as it relates Equity, Diversity and Belonging and organizational development.  Works collaboratively with ABR Committee and Director of Anti-Racism, Equity and Belonging to embed best practices into all programs, operational goals and processes. 

Key Performance Indicators and Outcome Reporting Management:

Ensures KPIs are effective and established for every area, and ensures timely and accurate reporting on progress.

Supports Organization’s Strategy:

Actively contributes to the organization’s Strategic Plan by participating in initiatives and committees to support the overall plan.

Highlights of What You Bring


Master’s level degree in a related field or a combination of education and experience

Coursework that demonstrates your desire for continual learning in Equity, Diversity and Belonging practices.


Seven or more years of relevant management experience in youth services, mental health or a related field

Demonstrated experience in managing within a unionized environment

Demonstrated experience in implementing equity strategies in an organization

Knowledge of the Scarborough community a strong asset

Key Competencies

Creates Vision and Strategy

Mobilizes People though leadership, guidance, empathy and coaching

Collaborates with Partners and Stakeholders

Fosters Learning, Promotes Innovation and Effectively Guides Change

Achieve Results and Ensuring Accountability

Equity, Inclusion and Belonging with a specific focus on Anti-Black Racism

Demonstrates Strong Character and Judgement

Additional Requirements:

  • Must be able to obtain a Vulnerable Sector Police Check.
  • Proof of full vaccination for COVID-19 is required.


  • YouthLink offers a competitive salary and benefit package.

Work Location:

  • YouthLink Head Office – 636 Kennedy Road, Scarborough.

Working Conditions and Physical Requirements:

Typical office environment. Occasional travelling required.

Full job description available here:

How to Apply

Submit application to  –Please quote posting #1246 in the subject line.

As an equal opportunity employer, we encourage applications from qualified candidates who reflect the diversity of our communities. If you have a disability and require accessibility accommodations with the application process, please contact

Job Posting – Open Until Filled