JOB POSTING File #1055
Based in Scarborough, YouthLink provides a range of mental health services proven to build resiliency & improve life outcomes for youth at risk.

Last year we reached out to more than 8700 young people and their families, helping youth to build connections with caring adults, develop their strengths, build new skills and pursue their goals for a more promising future. With the right support, guidance and opportunities, we believe that all youth can achieve their potential to succeed.

Visit our website for more information.

January 2, 2019

Student/Parent Support Worker (SPSW)
Pathways to Education, Scarborough Village

Permanent, Full-time
Bargaining Unit Position

1- 3545 Kingston Road, Scarborough, Ontario M1M 1R6

Manager, Student/Parent Support Workers

This position is responsible for providing support, advocacy and guidance to high school students to progress through and navigate the high school system. SPSW’s provide ongoing individual social and academic support to students in schools and the community. This position is responsible for distributing student financial supports as well as regularly reviewing attendance data, school credits, learning assessments and suspension reports. This position is also responsible for supporting school attendance and credit attainment of students by acting as a liaison between students, schools, parents, YouthLink Pathways team, community partners and members. This position provides appropriate supports and student referrals to resources and community agencies and services.

Key Responsibilities:
• Meets with students regularly in schools and community on social and academic personal goal setting. Engages and communicates with students regarding course learning levels, course selections and participates in Individual Education Plans (IEP) as necessary. Assesses and supports student personal strengths and works from a strength based perspective. Distributes financial supports to the students in accordance with program policies.

• Writes reports and student case notes; collects and reports student data and information. Maintains accurate and up to date student documentation and reporting as required by YouthLink and Pathways to Education Canada.
• Meets with students’ guardians to address a variety of issues regarding their child’s school progress, program participation and recommendations.

• Works in the schools to meet with students and coordinates with school staff regarding student support. Works closely with school administrative, guidance and teaching staff as necessary.

• Advocates for and with students facing issues such as suspensions, mental health, justice-related challenges and employment/volunteer opportunities.

• Makes recommendations on student’s continuance in the program and/or improvements in programming. Takes a lead role in registration and re-registration, as well as the program orientation process annually.

• Attends and participates in Pathways programming/student-centered activities; community involvement.

• Supports research elements of the program and demonstrates continual commitment to program involvement through research and evaluation.

• Actively contributes to YouthLink’s strategic plan and service plan by participating in initiatives and committees to support the overall plans.

• Takes all reasonable and necessary precautions to protect his or her own health and safety and that of co-workers by complying and demonstrating knowledge of the policies, procedures and safe practices established by YouthLink.


• Undergraduate Degree in Social Work, Community Development or Degree/Diploma in Child and Youth Work or a combination of directly related education and experience.

• Two (2) years’ experience working with youth in a variety of different contexts.
• Experience working in an Ontario High School as a teacher, Child Youth Worker, section program staff or within a consistent external partnership is an asset.
• Experience working with youth from culturally diverse, low income communities as well as demonstrated knowledge of youth engagement practices, the impact of poverty in a community based program is a strong asset.
• Experience working with special needs students in the areas of numeracy, literacy, new language learners and/or special education is an asset.

• Informal counseling techniques and case management skills.
• Strong interpersonal, communication and written skills.
• Proficient in computer usage skills and social media.
• Ability to speak a second language spoken within the community (Tamil, Urdu, Farsi, Creole, French, Spanish, Arabic) is an asset
• Knowledge of Scarborough and/or Scarborough Village community an asset.
• A valid G Level license and regular access to a vehicle is an asset.

35 hours per week including regular evening work and occasional weekends.

$44,939 – 50,911

APPLY IN WRITING TO: – please quote File #1055 in subject line

January 16, 2019

YouthLink values the diversity of people and communities and is committed to equity and inclusion. As an equal opportunity employer, we encourage applications from qualified candidates who reflect the diversity of our communities. If you have a disability and require accessibility accommodations with the application process please contact