JOB POSTING File #1160

Based in Scarborough, YouthLink provides a range of mental health services proven to build resiliency & improve life outcomes for youth at risk.

Last year we reached out to more than 8,700 young people and their families, helping youth to build connections with caring adults, develop their strengths, build new skills and pursue their goals for a more promising future. With the right support, guidance and opportunities, we believe that all youth can achieve their potential to succeed.

Visit our website for more information


December 9, 2020


Family Support Worker

Temporary Part-time (28 hours per week)

January 25, 2021 – September 27, 2021

Bargaining Unit Position


636 Kennedy Road

Scarborough ON, M1K 2B3


Senior Manager, Clinical Services


This position is responsible for providing case management and individual, family and group support, supportive counselling, advocacy and education to families of adolescents with developmental disabilities, who are between the ages of 12 and 21 and who are living with their families.

Key Responsibilities:

  • Supports families in accessing and advocating for services in the community and navigating the system (e.g. applying for funding; exploring suitable program options in the community).

  • Networks and provides consultation with community partners to support and facilitate the coordination of services for families. Collaborates and consults with community supporters/services when there are crises. Assists the Lead Agency in implementing a strength-based, family centered, coordinated service plan.

  • Completes needs assessment and on-going service reviews; collaboratively develops service plans with families to achieve their goals.

  • Prepares documents and other resources for clients and families: takes clinical notes during FSW appointments, enters all direct and indirect services into CYSIS, and prepares assessments and reports.

  • Provides supportive counselling to families in dealing with stresses of coping with child / children with developmental disabilities.

  • Educates and brings awareness to families regarding resources in the community by developing presentations and education modules for families and community supporters (i.e. Parents’ support group).

  • Actively contributes to the Agency’s Strategic Plan by participating in initiatives and committees to support the overall Plan.

  • Takes all reasonable and necessary precautions to protect his or her own health and safety and that of co-workers by complying and demonstrating knowledge of the policies, procedures and safe practices established by YouthLink.



  • Undergraduate Degree in Social Work, Psychology or Degree / Diploma in Child & Youth Worker.

  • Specialized training in diversity or anti-oppression. Mental health training in relation to people with developmental disabilities.


  • Two (2) years’ experience working directly with individuals with developmental disabilities.

  • Previous case management experience. Familiarity with life and social skills development support for individuals with developmental disabilities

  • Previous formal or informal counselling experience.

  • Operating using an Anti-Black Racism lens is an asset.


  • Strong interpersonal and communication skills.

  • Ability to stay current on the changes in Ministry guidelines regarding supports and programs for individuals with developmental disabilities.


  • The position requires evening hours of up to two (2) evenings per week.

  • GTA travel is required.

  • Access to a vehicle an asset.


28 hours per week


$ 46,298 – 52,450 per annum (to be pro-rated on hours worked)

APPLY IN WRITING TO: Please quote File #1160.


December 24, 2020

YouthLink values the diversity of people and communities and is committed to equity and inclusion. As an equal opportunity employer, we encourage applications from qualified candidates who reflect the diversity of our communities. If you have a disability and require accessibility accommodations with the application process, please contact

Due to the current COVID-19 pandemic, our What’s Up Walk-In services are now being offered online through video-conferencing. We know this is a stressful time for everyone, and we want you to be able to continue to access our counsellors and clinicians in a safe and secure way so we are now offering you online video-conferencing counselling and support.


Our E-Counselling What’s Up Walk-In service will be open Monday – Friday until further notice. If you would be interested in booking one of our daily video-conferencing appointments for a counselling or support session with a clinician, call 416-967-1773 extension 222 and you will be connected to our Intake department. E-Counselling and support is also available for many of our other programs. Intake staff can provide you with more information if you are interested.


Although many of our staff are temporarily working off-site, all of our housing and residential programs continue to operate as usual.