Program Facilitator – Life Skills – Job Posting 1310

YouthLink believes in the potential of every youth. We are dedicated to providing them with the support, guidance and opportunities they need to make positive life choices. We provide youth with brief and ongoing counselling, in-home wraparound support, shelter, housing, educational support, and safe drop-in spaces.  YouthLink works towards equitable outcomes for youth in our community and, as such, is committed to equity-based hiring practices. 

We welcome applications from candidates who reflect the communities we serve, particularly candidates from Black communities, Indigenous communities, and racialized people, persons with disabilities, members of diverse gender identities and people with lived experiences.  We are seeking candidates who demonstrably operate and practice from an equity and trauma-informed lens.  We encourage applications from passionate professionals who will help us dismantle systemic barriers and will embrace working outside of Euro-centric practices.

YouthLink Benefits are Top of Class!

  • Competitive pay
  • Health & dental coverage for you and your family with 100% premium cost paid by employer.
  • Annual vacation with pay at 1.66 working days for each calendar month to a maximum of 20 working days per year.
  • 5 ‘authorized absence’ days for family illness or emergency circumstances that prohibit employees from reporting to work.
  • 3 paid agency days every calendar year after 3 calendar months’ service.
  • Maternity / parental /adoption leave top-up payments (to top-up Canadian government unemployment benefit payments).
  • 100% premium cost for long-term disability coverage paid by employee.
  • Eligibility to participate in pension plan after 2 years of continuous service with generous matching contribution from employer.

Program Facilitator – Life Skills

(Permanent Full-time 35 hours per week)

(Bargaining Unit Position)

The Program Facilitator is responsible for developing and sustaining strong working relationships with a wide variety of stakeholders to increase awareness of and support for our Youth Transitional Housing and Shelter Program and Danforth Housing. This role will have two main responsibilities – development and facilitation of client programming and building and sustaining community partnerships for the YTHSP and Danforth Housing in Scarborough.

The Program Facilitator will arrange or facilitate activities that will raise the capacity and increase the self-esteem and wellness of youth; providing activities that develop life skills; build capacity and independence in residents and will be expected to practice within a framework that is rooted in Afrocentric practices and strengths-based relationship-based philosophy of care and a belief in the resilience of youth.

Highlights of Your Role

Key Responsibilities:

  • Promote and foster positive awareness and community involvement in YouthLink’s mission and programs through communications and events.
  • Responsible for developing relationships through targeted outreach and increasing public awareness of YTHSP and Danforth Housing various programs, services and initiatives.
  • Work proactively and inclusively with all stakeholders to support productive Community relations between the residents and community.
  • With the support of the Manager, Housing and Youth Programming develop a robust Africentric and volunteer program that supports youth and their programing and housing goals.
  • Strong facilitation and positive collaboration skills to participate on projects and committees.
  • Conduct applied research as well as focus groups to determine what the support and programming needs are of the clients at the YTHSP and Danforth Housing.
  • Work with local community organizations and groups to develop life skill programming that includes, but is not limited to: financial literacy, employment skills, hygiene, health, food literacy, drug awareness, mental wellness, educational planning, tenant’s rights, first aid, youth leadership, relationship building, self-esteem, networking skills, arts and music to increase programs and services at YTHSP and Danforth Housing.
  • Conduct regular orientations, workshops and programming for residents at YTHSP and Danforth Housing including securing facilitators for workshop/programming delivery.
  • Coordinate volunteer opportunities for residents.
  • Work with managers to encourage resident participation in life skills programming and coordinate activities at YTHSP and Danforth Housing sites
  • Work with YTHSP staff to develop weekly meetings with residents in the program
  • Work closely with all YTHSP staff to adjust programming according to current youth capacities and needs
  • Provide Manager, Housing and Youth Programming with weekly reports on current activities.
  • Provide monthly programming calendars at both sites to residents
  • Support with the planning and facilitation of monthly resident meetings
  • Promote an environment of inclusion that promotes equity and respects diversity.
  • Takes all reasonable and necessary precautions to protect his or her own health and safety and that of co-workers by complying and demonstrating knowledge of the policies, procedures and safe practices established by YouthLink.
  • Any other duties as assigned.

Equity, Diversity and Belonging:

Proactively and enthusiastically stays updated on best practices as it relates Equity, Diversity and Belonging and organizational development.  Works collaboratively with ABR Committee and Director of Anti-Racism, Equity and Belonging to embed best practices into all programs, operational goals and processes. 

Supports Organization’s Strategy:

Actively contributes to the Agency’s Strategic Plan by participating in initiatives and committees to support the overall Plan.

Takes all reasonable and necessary precautions to protect his or her own health and safety and that of co-workers by complying and demonstrating knowledge of the policies, procedures and safe practices established by YouthLink

Highlights of What You Bring


  • Undergraduate Degree in Social Work or Social Degree / Diploma in Child and Youth Worker or a combination of directly related education and experience.


  • Minimum 2 years’ experience of work related experience in the homeless, shelter or community development sector.


  • Valid First Aid / CPR certification
  • Valid CPI/SMG certification
  • Demonstrates a commitment to inclusiveness diversity and anti-oppressive practices
  • Demonstrated leadership skills
  • Program planning experience an asset
  • Afrocentric programming and Volunteer management an asset
  • Understanding of the complex issues facing our clients
  • Appreciation of the importance of engaging youth and families from a strengths-based relationship-based approach
  • Knowledge of transitional and other housing systems in Toronto
  • Sensitivity to and ability to work with a diverse client and staff group
  • Sound knowledge of the issues facing homeless and street-involved youth. Strong professional network and knowledge of relevant community resources
  • Ability to exercise professionalism and sound judgment in conflictual and stressful situations
  • Ability to work independently and effectively as part of a multi-disciplinary team
  • Ability to resolve issues with supervisors and co-workers in a manner that is respectful and cooperative in accordance with the agency culture and philosophy
  • Proven ability to coordinate case management services resulting in seamless service delivery for residents.
  • Strong administrative and organizational skills
  • Flexible person, team player who has strong organizational skills, time management skills, the ability to multi-task, shift priorities, handle interruptions and meet deadlines
  • Strong written and verbal communication skills. Ability to communicate in both official languages and/or other languages is a definite asset
  • Demonstrated proficiency in the range of Microsoft Office products (intermediate Word, Outlook, Excel, PowerPoint) and internet mandatory.  Proficient and accurate keyboard skills.
  • Ability and discretion to maintain sometimes delicate and confidential information.
  • Attention to details and high level of accuracy.

Additional Requirements:

  • Must be able to obtain a Vulnerable Sector Police Check.
  • Proof of full vaccination for COVID-19 is required.
  • Medical clearance including up to date vaccination and tuberculosis testing.
  • Ability to work in a Pet Friendly Shelter.


  • $46,298 – $52,450

Work hours:

  • 35 hours per week.

Work Location:

  • 747 Warden Avenue, Scarborough ON.

Working Conditions and Physical Requirements:

  • 35 working hours per week including evening and weekend shifts.

Full job description available here:

How to Apply

  • Submit application to  – Please quote posting #1310 in the subject line.
  • As an equal opportunity employer, we encourage applications from qualified candidates who reflect the diversity of our communities. If you have a disability and require accessibility accommodations with the application process, please contact
  • Job Posting closing date – December 9, 2022