Residential Counsellor – Job Posting 1258

YouthLink believes in the potential of every youth. We are dedicated to providing them with the support, guidance and opportunities they need to make positive life choices. We provide youth with brief and ongoing counselling, in-home wraparound support, shelter, housing, educational support, and safe drop-in spaces. YouthLink works towards equitable outcomes for youth in our community and, as such, is committed to equity-based hiring practices.

YouthLink Benefits are Top of Class!

  • Competitive pay
  • Health & dental coverage for you and your family with 100% premium cost paid by employer.
  • Annual vacation with pay at 1.66 working days for each calendar month to a maximum of 20 working days per year.
  • 5 ‘authorized absence’ days for family illness or emergency circumstances that prohibit employees from reporting to work.
  • 3 paid agency days every calendar year after 3 calendar months’ service.
  • Maternity / parental /adoption leave top-up payments (to top-up Canadian government unemployment benefit payments).
  • 100% premium cost for long-term disability coverage paid by employee.
  • Eligibility to participate in pension plan after 2 years of continuous service with generous matching contribution from employer.

Residential Counsellor

(Permanent full-time, 40 hours/week)

This position is responsible for the daily care and therapeutic treatment of 9 adolescent women who have experienced any or all of the following. Traumatic events, abuse, parental/family conflict, neglect, and/or issues with attachment that more than likely are contributing to a deterioration of their mental health, sense of self and low self-esteem. This position provides direct care and case management, as well as administrative and household functions of the residence.

Highlights of Your Role

Client Centered Approach: Creates specialized treatment plans with individualized goals for assigned youth on your case load; including but is not limited to development of self-esteem, healthy relationships with both self and others, self-regulation in stressful times and problem solving , Provides case management progress reports internally and externally as required.

Providing Supports to the Residence: Dispenses and documents medications. Assists with emergency services, such as accompanying residents to the hospital. Works from a harm reduction model, promotes safer sex and substance use practices. Promotes acceptance of disability or impairment. Maintains therapeutic milieu by providing a home like atmosphere

within the residence: crisis management, role modelling, navigating peer dynamics, building self-esteem and creating a safe and positive environment. Provides daily and household functioning routines and structure, such as hygiene, attendance at school, work, medical, therapy appointments, shopping, menu planning, food preparation, daily chores and settling in routines.

Documentations and report writing: Writes reports and other administrative tasks: serious occurrence and incident reports, daily logs, medical logs, missing person, etc. Orients new residents. Works with student placements.

Collaborate with team and other stakeholders: Plans and facilitates therapeutic evening and weekend programs, such as sports activities, life skills, outings, games and other activities. Collaborates and communicates with service providers, including doctors and therapists, recreational workers, teachers and counsellors, clergy, lawyers, case workers and governmental service providers.

Maintain daily functions of the Residence: Maintains the residence, including cleaning, maintenance tasks, garbage removal, snow removal, fire drills and fire safety checks and other routine tasks associated with the care of the residence.

Supports Organization’s Strategy: Actively contributes to the Agency’s Strategic Plan by participating in initiatives and committees to support the overall plan. This includes continual learning and growth in Equity, Diversity and Inclusion.

Highlights of What You Bring


  • Child and Youth Worker Diploma or Degree, Social Work, Psychology or a directly related discipline
  • Specialized training in attachment theory, developmental lifespan stages, neurobiology of the brain and the impact of trauma.
  • Specialized training in relevant interventions to address behavioural issues from a trauma informed attachment lens is an asset.


  • Two (2) years experience working with at-risk adolescents.
  • Experience working from a strength-based, relational approach.
  • Knowledge of community services, relevant legislation, and social justice issues.
  • Familiarity with suicide/risk assessment and crisis support services.
  • Familiarity with operating from an Anti-Black Racism lens.
  • Experience working in residential group treatment with adolescent youth is an asset.


  • Ability to perform tasks involving physical activity, including lifting, bending and prolonged standing as well as the ability to be trained in CPI (Crisis Prevention Institute) techniques.
  • Ability to work within a staff team that provides for young women’s diverse needs and experience, including knowledge of diversity issues.
  • Understanding that team dynamics are an important factor in working with vulnerable people and a necessity for team collaboration.
  • Display the capacity and capability to be open to both giving and receiving feedback.
  • Demonstrated ability to write clear and concise clinical reports in a scheduled time frame including maintaining complete and confidential case records and required program paperwork.
  • Proven ability to case-manage and access appropriate community resources for the resident and provide educational support.

Key characteristics:

  • Non-Judgmental, open minded, client centered, clear understanding of harm reduction, trauma informed, team player, advocate, adaptable to ongoing change, knows that small changes call for celebration, patience, excellent communication, understands the importance of collaboration, ability to write clear concise reports, able to form therapeutic relationships with a variety of clients, working in a diverse setting that celebrates differences

Salary: $ 54,692 – $60,482

Hours of work:

  • 40 hours per week.
  • This position involves shift work including evenings and weekends.

Other Requirements:

  • Medical clearances including up to date vaccinations and tuberculosis testing.
  • Vulnerable Sector Police Check required.
  • Full COVID-19 Vaccination required.

Full job description available here:

How to Apply

  • Submit application to – Please quote posting #1258 in the subject line.
  • As an equal opportunity employer, we encourage applications from qualified candidates who reflect the diversity of our communities. If you have a disability and require accessibility accommodations with the application process, please contact
  • Position open until filled