Senior Manager, Scarborough Village Pathways to Education Program

Permanent, Fulll-Time

POSTING DATE: August 20, 2018

CLOSING DATE: Open until filled.

LOCATION: 1-3545 Kingston Road, Scarborough  M1M 1R6

REPORTS TO: Executive Director



The position is responsible for managing all the programs, services and goals of the Scarborough Village Pathways to Education Program, ensuring that program delivery is reflective of community needs and the Pathways to Education Canada program model. The position is also responsible for building on-going partnerships with community agencies, services, post-secondary institutions, schools and Boards of Education. The position is also required to supervise staff, provide training and manage performance to meet goals.


  •  Provides reporting to Pathways to Education Canada on program budgets, student participation and results and liaising with the Pathways to Education Canada team and colleagues at other sites as required. Responsible for direct reporting, policy implementation and registration targets as per Pathways Canada host agency agreement.                                                                            
  • Manages staff, including hiring decisions, orientations, performance management, training, and team building.                           
  • Works with community members and partners to ensure that the program remains accessible, connected and supportive of community needs and growth.
  • Strategically plans, develops and implements the goals and objectives of the Pathways to Education program. Designs, monitors and evaluates program delivery and on-going effectiveness of the program.                             
  • Manages the provision of service, monitors workload assignments and ensures adherence to YouthLink’s professional practice standards and relevant legislative requirements.                                                                     
  • Provides direct support to students and families when supporting program participation and delivery in collaboration with front line staff. 
  • Develops, maintains and enhances relationships and strategic alliances with potential partner organizations and donors to support the delivery of program components in community spaces.                                                                  
  • Actively contributes to the Agency’s Strategic Plan by participating in initiatives and committees to support the overall Plan.
  • Takes all reasonable and necessary precautions to protect his or her own health and safety and that of co-workers by complying and demonstrating knowledge of the policies, procedures and safe practices established by YouthLink. 



  • Master’s Degree Social Work, Psychology or related discipline.
  • Specialized training in non-profit management.
  • Certification in non-profit management preferred.


  • Five (5) years’ experience working with youth in underserved communities and/ or high school system.
  • Two (2) years’ management experience preferably in a non-profit unionized environment.
  • Knowledge of youth engagement, participatory research and anti-oppressive practices a strong asset.
  • In-depth knowledge of Scarborough-based youth programs and services to support referrals and program partnerships.
  • High level of professional knowledge and experience in education, public policy, anti-oppression/equity perspective, secondary school policies, adolescent development and youth development strategies and programming.
  • Experience working in or directly with ministry policies, school boards and board personnel.
  • Extensive experience with report writing, program evaluation (qualitative and quantitative) as well as with funding proposals.
  • Knowledge of informal counselling techniques and supervision support of staff providing these services.
  • Working knowledge of poverty, violence and homelessness.


  • Strong organizational, communication and interpersonal skills.
  • Understanding of and sensitivity to issues of race & culture, gender, oppression, and trauma;
  • Ability to multi task and supervise a multidisciplinary team.
  • Good computer and social media skills, as well as ability to use a CRM database system.
  • Demonstrated fiscal management experience.
  • Ability to speak a second language spoken within the community is an asset (Tamil, Urdu, Farsi, Creole, French, Spanish, Arabic, Pashto).


  • Current Police Vulnerable Sector Check required.
  • The position is required to be on call two (2) nights a week until 9:00 on-call, as well as participate in a weekend on-call rotation.
  • Minimal travelling required.

HOURS OF WORK: 35 hours per week. 

SALARY: YouthLink offers a competitive salary and benefit package.

APPLY IN WRITING TO: – Please quote file #1022 in the subject line.

YouthLink values the diversity of people and communities and is committed to equity and inclusion. As an equal opportunity employer, we encourage applications from qualified candidates who reflect the diversity of our communities. If you have a disability and require accessibility accommodations with the application process please contact