Shelter Youth Worker – Weekend Overnight – Job Posting 1431

June 17, 2024

Shelter Youth Worker – Weekend Overnight

 (Permanent, Part-time 14 hours per week)

Bargaining Unit Position

The Overnight Youth Worker reporting to Senior Manager, Youth Transitional Housing & Shelter Program is required to remain awake throughout the overnight shift to supervise and assist residents within agency policies, procedures and practices to assess their needs. Overnight Youth workers will be expected to model a collaborative, cooperative approach focused on the personal, social, cultural and educational development of the residents.  Staff will be expected to practice within a framework that is a strengths-based relationship-based philosophy of care and a belief in the resilience of youth.

Highlights of Your Role

  • Intake and reception function on a 24-hour basis; admit and discharge as required. Facilitate intake and triage processes for clients; make necessary referrals.
  • Store and properly document belongings of clients who have booked out or been discharged.
  • Monitoring building to ensure safety, management of external environment, completing building and bed checks and searches, if required.
  • Supervise bedtime and morning routine activities of all residents.
  • Development of temporary case plan based on identified needs, respond to crisis intervention in situations of medical/physical emergencies and for youth who have experienced trauma.
  • Ensure warm welcome of residents, conduct intake interview of potential residents for emergency shelter, orient new residents and redirect admissions, when appropriate. Ensure that all administrative duties are completed and entered into the database at time of intake. 
  • Manage crisis intervention and respond to crisis situations following appropriate procedures, ensures debrief process for youth. Addresses behavior issues on the spot and consults with team and on-call manager if need be.
  • Maintain the cleanliness of the program area. Keep all programming areas clean and tidy, disinfecting furniture, remake resident rooms after discharge, adhere to health and safety requirements.
  • Documents according to professional standards any significant interaction with residents. Log and record medications and usage. Ensure safety and security of clients, guests, staff and property.
  • Participates in individual supervision meetings, team meetings, case conferences, workshops and committees as required.

Equity, Diversity and Belonging:

Proactively stays updated on best practices as it relates Equity, Diversity and Belonging.  Works collaboratively with ABR Committee and Director of Anti-Racism, Equity, Inclusion and Community to embed best practices into all operational goals and processes. 

Supports Organization’s Strategy:

Actively contributes to the Agency’s Strategic Plan by participating in initiatives and committees to support the overall Plan.

Takes all reasonable and necessary precautions to protect his or her own health and safety and that of co-workers by complying and demonstrating knowledge of the policies, procedures and safe practices established by YouthLink. 

Highlights of What You Bring


  • Minimum Diploma in Child and Youth Worker or Social Service Worker Diploma or a combination of directly related education and experience.


  • Minimum of 1-year experience as a front-line worker, preferably in a residential, housing, outreach, or shelter setting.


  • Demonstrates a commitment to inclusiveness diversity and anti-oppressive practices.
  • Demonstrated leadership skills
  • Demonstrated ability to work in a team environment.
  • Knowledge of adolescent developmental theory and specific issues related to street youth.
  • Understanding of the complex issues facing our clients.
  • Appreciation of the importance of engaging youth and families from a strengths-based relationship-based approach.
  • Sensitivity to and ability to work with a diverse client and staff group.
  • Sound knowledge of the issues facing homeless and street-involved youth. Sound knowledge of the City of Toronto Hostel Standards and all other applicable legislation (CFSA, YCJA, Mental Health Act, etc.)
  • Knowledge of relevant community resources.
  • Ability to exercise professionalism and sound judgment in conflictual and stressful situations.
  • Ability to work independently and effectively as part of a multi-disciplinary team.
  • Ability to resolve issues with supervisors and co-workers in a manner that is respectful and cooperative in accordance with the agency culture and philosophy
  • Excellent interpersonal and conflict resolution skills.
  • Strong administrative and organizational skills.
  • Completion of required suicide prevention and intervention training.
  • Flexible person, team player who has strong organizational skills, time management skills, the ability to multi-task, shift priorities, handle interruptions and meet deadlines.
  • Strong written and verbal communication skills. Ability to communicate in both official languages and/or other languages is a definite asset.
  • Ability and discretion to deal tactfully with different clientele who can at times be difficult/ aggressive.
  • Demonstrated proficiency in the range of Microsoft Office products (intermediate Word, Outlook, Excel, PowerPoint) and internet mandatory.  Proficient and accurate keyboard skills.
  • Ability and discretion to maintain sometimes delicate and confidential information.
  • Attention to details and high level of accuracy

Work Hours and Working Conditions:

  • 14 working hours per week. 
  •  Friday & Saturdays (11:30pm – 7:30am)
  • Must be able to obtain a Vulnerable Sector Police Check.
  • Pet friendly Shelter

Proof of 2 Step TB tests required

Salary Range: $50,105 – $56,763 (pro-rated based on hours worked)

Full job description available here:

How to Apply:

  • Submit application to Please quote posting #1431 in the subject line.
  • As an organization committed to equity and justice in our community, we believe lived experience and knowledge of equity, diversity, belonging and anti-Black racism is a critical component in our recruitment process.  If you have a disability and require accessibility accommodations with the application process, please contact
  • Application deadline is: Open until filled.