Youth Outreach Worker – INSA – Job Posting 1384

YouthLink believes in the potential of every youth. We are dedicated to providing them with the support, guidance and opportunities they need to make positive life choices. We provide youth with brief and ongoing counselling, in-home wraparound support, shelter, housing, educational support, and safe drop-in spaces.  YouthLink works towards equitable outcomes for youth in our community and, as such, is committed to equity-based hiring practices. 

We welcome applications from candidates who reflect the communities we serve, particularly candidates from Black communities, Indigenous communities, and racialized people, persons with disabilities, members of diverse gender identities and people with lived experiences.  We are seeking candidates who demonstrably operate and practice from an equity and trauma-informed lens.  We encourage applications from passionate professionals who will help us dismantle systemic barriers and will embrace working outside of Euro-centric practices.

YouthLink Benefits are Top of Class!

  • Competitive pay
  • Health & dental coverage for you and your family with 100% premium cost paid by employer.
  • *Annual vacation with pay at 1.66 working days for each calendar month to a maximum of 20 working days per year.
  • *5 ‘authorized absence’ days for family illness or emergency circumstances that prohibit employees from reporting to work.
  • *3 paid agency days every calendar year after 3 calendar months’ service.
  • Maternity / parental /adoption leave top-up payments (to top-up Canadian government unemployment benefit payments).
  • 100% premium cost for long-term disability coverage paid by employee.
  • Eligibility to participate in pension plan after 2 years of continuous service with generous matching contribution from employer.

*(pro-rated for part-time employees according to the employee’s full-time equivalency (FTE))

Youth Outreach Worker – INSA

Contract, Full-time, 35 hours/week

ASAP to end of March 2024

Bargaining Unit Position

This position carries responsibility for prevention, early intervention, program development and outreach services to youth and families. This position is responsible for creating an intervention plan with youth and their families to avoid youth admission into the care of the Children’s Aid Society of Toronto. Reaching out to marginalized youth and providing information and referral to a range of community supports and services. This position is responsible for providing brokerage and advocacy and entails working collaboratively with youth, parents and community service providers- Children’s Aid Society in particular. 

Highlights of Your Role

  • Connects with the youth and family within 72 hours of the case consult with CAS. Provides timely one-on-one support, advocacy and referrals. Informs youth about community events such as job fairs, recreation programs and employment opportunities. Works collaboratively with school personnel to address issues of anger management, life skills, absenteeism and academic performance. Prepares for workshops and activities. Collects information relevant to the needs of individual youth and works collaboratively with local service providers to ensure youth have access to programs. Responds to requests and inquiries from community groups. Works with parents and guardians to avoid family breakdown. Creates an intervention plan to create a positive home environment                                                                                                      
  • Reaches out and establishes relationships with CAST workers. Attend meetings, consultations and family group conferences. Provide updates and plans to child welfare.                     
  • Maintains statistics and case notes including service delivery, referrals and follow up.                                                                                                           
  • Builds and maintains positive relationships with local community groups through regular attendance at community meetings.                                                           
  • Participates in training to ensure service delivery is relevant and current.
  • Actively contributes to the Agency’s Strategic Plan by participating in initiatives and committees to support the overall Plan.
  • Takes all reasonable and necessary precautions to protect his or her own health and safety and that of co-workers by complying and demonstrating knowledge of the policies, procedures and safe practices established by YouthLink.
  • Other duties as required

Highlights of What You Bring


  • Undergraduate Degree in Social Work, Psychology or Degree / Diploma in Child & Youth Worker.
  • Specialized training in CPI and CPR an asset.


  • Two (2) years’ experience working with youth engagement, community and program development and working successfully with community partners.
  • Demonstrated ability and experience in working with marginalized youth, their families, newcomers and diverse youth populations living in under-served communities.


  • Strong communication and interpersonal skills
  • Operates using and ABR/AOP lens

Additional Requirements:

  • Must be able to obtain a Vulnerable Sector Police Check.
  • Proof of full vaccination for COVID-19 is required.


  • $48,645 – $55109

Work hours and Work Conditions:

  • 35 hours per week
  • This position requires evening and occasional weekend hours
  • There are some risks involved in this position such as crisis management.  Minimal travelling required
  • To some extent, this position requires walking within the community.

Full job description available here:

How to Apply

  • Submit application to communityposting@youthlink.caPlease quote posting #1384 in the subject line.
  • As an organization committed to equity and justice in our community, we believe lived experience and knowledge of equity, diversity, belonging and anti-Black racism is a critical component in our recruitment process.  If you have a disability and require accessibility accommodations with the application process, please contact
  • Job Posting closing date – Open until filled.