JOB POSTING File #1130


February 12, 2020


Youth Outreach Worker, Youth & Families

Contract, Full-time

February 28th – October 7, 2020

Bargaining Unit Position


636 Kennedy Road, Scarborough ON, M1K 2B3


Senior Manager, Community Services


This position carries responsibility for prevention, early intervention, program development and outreach services to youth and families. This position is responsible for reaching out to marginalized youth and providing information and referral to a range of community supports and services. This position is responsible for providing brokerage and advocacy and entails working collaboratively with youth, parents and community service providers.

Key Responsibilities:

  • Provides one-on-one support, advocacy and referrals. Informs youth about community events such as job fairs, recreation programs and employment opportunities. Works collaboratively with school personnel to address issues of anger management, life skills, absenteeism and academic performance. Prepares for workshops and activities. Collects information relevant to the needs of individual youth and works collaboratively with local service providers to ensure youth have access to programs. Responds to requests and inquiries from community groups.

  • Meets or exceeds provincial benchmarks for key performance indicators.

  • Reaches out and establishes relationships with under-served youth in priority communities and identifies concerns and barriers that youth face in their respective communities. Supports local programs offered.

  • Maintains statistics including service delivery, referrals and follow up.

  • Builds and maintains positive relationships with local community groups through regular attendance at community meetings.

  • Participates in training to ensure service delivery is relevant and current.

  • Actively contributes to the Agency’s Strategic Plan by participating in initiatives and committees to support the overall Plan.

  • Takes all reasonable and necessary precautions to protect his or her own health and safety and that of co-workers by complying and demonstrating knowledge of the policies, procedures and safe practices established by YouthLink.



  • Undergraduate Degree in Social Work, Psychology or Degree / Diploma in Child & Youth Worker.

  • Specialized training in CPI and CPR an asset.


  • Two (2) years’ experience working with youth engagement, community and program development and working successfully with community partners.

  • Demonstrated ability and experience in working with marginalized youth, their families, newcomers and diverse youth populations living in under-served communities.


  • Strong interpersonal and communication skills

  • Proficiency in French is an asset

  • Operating using an Anti-Black Racism lens is an asset


  • 35 hours per week

  • Requires occasional evening and weekend hours


$ 45,613 – 51,675

APPLY IN WRITING TO: – please quote File #1130 in subject line


February 27, 2020

YouthLink values the diversity of people and communities and is committed to equity and inclusion. As an equal opportunity employer, we encourage applications from qualified candidates who reflect the diversity of our communities. If you have a disability and require accessibility accommodations with the application process please contact

Due to the current COVID-19 pandemic, our What’s Up Walk-In services are now being offered online through video-conferencing. We know this is a stressful time for everyone, and we want you to be able to continue to access our counsellors and clinicians in a safe and secure way so we are now offering you online video-conferencing counselling and support.


Our E-Counselling What’s Up Walk-In service will be open Monday – Friday until further notice. If you would be interested in booking one of our daily video-conferencing appointments for a counselling or support session with a clinician, call 416-967-1773 extension 222 and you will be connected to our Intake department. E-Counselling and support is also available for many of our other programs. Intake staff can provide you with more information if you are interested.


Although many of our staff are temporarily working off-site, all of our housing and residential programs continue to operate as usual.