A positive home environment is crucial to raising youth well.  For many parents that is much easier to say than do consistently year in and out! So, if you are a parent, guardian or caregiver of one or more youth, and wanting to better understand how to create and maintain a supportive setting for them, we can help. 3 specialized programs will involve you with other adult family members, guardians or caregivers in learning how to raise young people to the best of your abilities.


Positive Parenting Program (also called ‘Triple P‘)

Join this program to build your understanding and skills for supporting your youth’s development. You’ll gain the necessary know-how to create and maintain a healthy home life. You will gain information for connecting with other community services. You’ll also meet other parents facing situations like yours… Read more ->


Support to families of youth who have an intellectual disability

If you are the parent or caregiver of a youth with an intellectual disability, and looking for an individual as well as group support, this is the YouthLink service for you. Our Family Support Workers can help you link to the right community services. They’ll also involve you in the monthly parent support groups they lead…Read more ->


WrapAround family services

If your family has many needs, this program will put you in charge of your lives. You’ll work with our staff on a plan to help you achieve your goals. To qualify you must be referred through child welfare services… Read more ->


More resources for parents, please click HERE!

For Our service options page please click HERE.







Please note that our family support walk-in service will not be offered on Thursday, August 16 or Thursday, August 30, 2018.

Due to the current COVID-19 pandemic, our What’s Up Walk-In services are now being offered online through video-conferencing. We know this is a stressful time for everyone, and we want you to be able to continue to access our counsellors and clinicians in a safe and secure way so we are now offering you online video-conferencing counselling and support.


Our E-Counselling What’s Up Walk-In service will be open Monday – Friday until further notice. If you would be interested in booking one of our daily video-conferencing appointments for a counselling or support session with a clinician, call 416-967-1773 extension 222 and you will be connected to our Intake department. E-Counselling and support is also available for many of our other programs. Intake staff can provide you with more information if you are interested.


Although many of our staff are temporarily working off-site, all of our housing and residential programs continue to operate as usual.