Family Support Worker Program

Many families feel very isolated when faced with the additional challenges of parenting a teen with intellectual disabilities. These youth are at greater risk for homelessness, unemployment and becoming involved with the law. We offer help to parents and other family members to resolve difficulties. Our family support workers will help you to find your way through the complex system of support services and will advocate on your behalf with schools, courts, healthcare institutions and government agencies. Our collaborative approach involves working closely with doctors, psychiatrists, psychologists, behaviour therapists, schools, various funding sources and respite services.  Family Support Workers also provide individual help for parents and make home visits when needed. Please visit our What’s Up Walk-In counselling service or call our intake counsellor at 416-967-1773 ext 222.

Monthly Support Groups for Parents/Caregivers

Parents can also join a monthly support group facilitated by our staff to share their experiences and learn about different disabilities, adolescent development and the various services that may be helpful.  Monthly support groups will be held on the last Thursday of every month from 7 to 9 PM. The groups will run from October till June at the 747 Warden Avenue office. For more information, please call our intake counsellor at 416-967-1773 ext 222.

Around the World Cooking Class

The Around The World Cooking Experience is a cooking group for youth aged 18 to 21 who have intellectual disabilities. For more information on our one of a kind program, please click HERE.

For more information about services for people with developmental disabilities please visit, by clicking on their name here, Developmental Services Toronto.



“I am a mother of an intellectually disabled teenager. Raising my son in the early years is different than now. He is growing up before my eyes and becoming a young man. High school is different than elementary school: puberty is hard because he does not understand why his body is changing. Ontario Disability Support Program (financial support) concerns will be here before I know it! What do I do? I have so many questions and concerns!”
“When I heard about a new parents’ support group for parents of adolescents at YouthLink, I was ecstatic! There I met other parents in the same situation as myself! We share our experiences and stories of triumphs and situations that did not go well. We help each other with the concerns that we have with our kids and our own stresses in life! As a group, we are there for each other because each of us understands what the other is going through.”

To return to Our service options page please click HERE.


Due to the current COVID-19 pandemic, our What’s Up Walk-In services are now being offered online through video-conferencing. We know this is a stressful time for everyone, and we want you to be able to continue to access our counsellors and clinicians in a safe and secure way so we are now offering you online video-conferencing counselling and support.


Our E-Counselling What’s Up Walk-In service will be open Monday – Friday until further notice. If you would be interested in booking one of our daily video-conferencing appointments for a counselling or support session with a clinician, call 416-967-1773 extension 222 and you will be connected to our Intake department. E-Counselling and support is also available for many of our other programs. Intake staff can provide you with more information if you are interested.


Although many of our staff are temporarily working off-site, all of our housing and residential programs continue to operate as usual.