Residential treatment program

Residential treatment program

Learn here what a residential treatment program is, does and if it’s right for you. If it is, or if after reading this you’re still not sure, contact us for more information.

What is a Residential Treatment Program?

This program offers a safe, caring home, with full-time professional staff available to help you at any time. While here you’ll decide on personal goals and how best to go after them. You’ll also prepare to live on your own. We’ll encourage you to be in touch with supportive family members, friend, and community groups. Finally, you’ll have access to our counsellors, life skills groups and recreational activities available as well.

Who is it for?

Young women who identify with their birth sex as well as those who are gender independent, fluid or trans-identified, and who are

  • Aged14 and 18,
  • In need of intensive live-in support away from family, foster family or group home,
  • Looking to address their emotional wellness and mental health while learning life skills, and
  • Accepting of life in a diverse, inclusive home with up to 8 other youth and our staff.


How long can a person stay?

You can stay on until you and we agree that you’ve achieved your goals, or you turn 18 years of age.

So what can I expect?

This program provides safe and stable housing and a number of support for meeting your basic needs. Emotional supports include formal and informal one-to-one counselling, emotional and practical life skills groups, and social skills building. Recreational and extra-curricular activities as well as remedial education are also involved. Our staff will serve as therapeutic adult role models. They’ll also help you to establish connections with community agencies, caregivers or others.

What is the program based on?

Key to our program is the sense of that our staff members are your partners, just like in any relationship between a young person and a caring adult. That means a few things to us.
One, as caring adults, we’ll consider you to be the ‘expert’  in what is working for you, or not, in your life.
Two, we’ll respect your past experiences, your present situation, and your dreams about the future. We’ll seek to understand them clearly and incorporate them into our work together.
Three, we’ll also believe that you are doing the best that you can, and that you will act and/or do better when you are safer, happier, supported by trusting adults and feel better understood by those who care for and about you.
Building on those principles, we’ll work with you to highlight and explore your strengths, your willingness to make decisions about your life, and your participation in making those decisions for yourself.
We’ll also stress that whatever changes you’re after, they’ll come from learning new skills. We do not use rewards or punishments to make a young person change.

What are the program steps?

  1. Assign a counselor to work with you and, if appropriate, your family.
  2. Provide you with an initial network of local supports for decreasing any sense of disconnection from others.
  3. Help you set your own goals and develop lifelong strategies to overcoming any challenges.
  4. As you develop in meeting your daily needs, you may progress to the Third Floor Program, which places a higher emphasis on self-sufficiency and life skills, and begins to connect residents with the community and/or family supports.
  5. Long-term, assist you in developing the capacity to have health, meaningful relationships and move to more independent living in the community.


Is it for me?

This program has two components: one for young people who require a fair amount of support and direction; and the other for young people who need less support and are preparing for semi-independence or independent living. You have to be able to function in a community setting and be willing to participate in a treatment residence.

How do I apply?

All applications must go through Delisle Youth Service’s Centralized Access to Residential Services (CARS).  Please have a school teacher, counsellor, or other professional help you make the referral.  Contact CARS at 416-482-7884.  CARS works with every group home in Toronto to assess which residence will best meet each youth’s needs.

To return to Our Service Options page click HERE.

Due to the current COVID-19 pandemic, our What’s Up Walk-In services are now being offered online through video-conferencing. We know this is a stressful time for everyone, and we want you to be able to continue to access our counsellors and clinicians in a safe and secure way so we are now offering you online video-conferencing counselling and support.


Our E-Counselling What’s Up Walk-In service will be open Monday – Friday until further notice. If you would be interested in booking one of our daily video-conferencing appointments for a counselling or support session with a clinician, call 416-967-1773 extension 222 and you will be connected to our Intake department. E-Counselling and support is also available for many of our other programs. Intake staff can provide you with more information if you are interested.


Although many of our staff are temporarily working off-site, all of our housing and residential programs continue to operate as usual.